Here are a few procedures that pizzerias (and any restaurants) can implement to reduce liabilities and mitigate the chance of a robbery:
Increase building security measures
- Landscaping: Plant growth that is more than three feet high near entrances offers the perfect cover for criminals to hide until there’s a clear opportunity to make a move. Keep shrubs and trees well-trimmed.
- Lighting: Illuminate potential hiding hazards with motion-detection lighting systems and/or bright exterior lighting controlled by a timer system.
- Surveillance: Security cameras should focus on the parking lot, back door, and other vulnerable exterior locations. Cameras can deter crime and provide helpful information if the unthinkable happens.
- Alarm systems: Activate a centrally monitored alarm system. Off-site alarm companies notify key staff and law enforcement quickly if someone attempts to breach the building.
- Closing protocol: Staff should follow a detailed checklist while they’re finishing nightly responsibilities that includes locking all doors once customers have left, checking bathrooms for “stay-behinds,” and not allowing anyone back in the building after hours.
Enhance in-house employee safety
- Train regularly: Continual safety training will keep new and veteran employees in-the-know about the steps to follow to prevent criminal activity—and the actions to follow in case an incident occurs.
- Schedule smartly: Single employees are seen as more vulnerable targets for a robbery. There should always be a “buddy system” in place during opening and closing procedures to check for security-related problems and ensure employees get to their ride safely at the end of the day.
Protect your pizza delivery drivers
- Limit cash: Restrict the amount of money that drivers carry or keep in the vehicle. All money should be hidden from sight when in the car. Consider in-car surveillance cameras to record delivery activities.
- Refrain from late nights: Late night deliveries can be more hazardous, so cap the time customers can order.
- Park close and in well-lit areas: Drivers should park as close to the door as possible. If that’s not an option, park under a streetlight for maximum visibility.
- Deter hotel room deliveries: Drivers should only deliver to the lobby or main desk. Communicate to drivers that they should never deliver to specific hotel rooms. This is for their safety.
- Want more driver safety tips? Check out Society’s 24 Tips for Delivery Driver Safety.
Enact smart money management
- Dough on-hand: Keep cash in the registers to a minimum and invest in a drop-safe that employees can make frequent deposits to throughout the day to minimize the amount of cash available at any given time.
- Moving money: Make trips to the bank at varied times and through alternate routes of travel to avoid a predictable pattern. If criminals uncover a schedule, it can make your business susceptible to theft.
Crime can happen anytime and anywhere, but a few preventive measures can reduce the likelihood. When you put security first, both you and your employees will feel more at ease.